Change Management Toolkit elements:
Change management overview - what is change management, why is it important, what can I do to manage change effectively
Assessments - tools for evaluating your change and your organization's readiness for change
Templates - critical document templates for planning and executing change management - provided on CD-ROM
Theories and perspectives - a practical discussion of change principles and concepts
Change management process - guidelines, templates and checklists for the entire change management process including planning templates for communications, training and coaching
Customization guidelines - change management should reflect your unique change and the organization that is changing - learn how to adapt to the specifics of your project
Preparing for change: Build a foundation for managing change. Examine theories and perspectives that impact how people go through changes. Assess your specific change characteristics and the organizational attributes that impact change management. Develop you team structure and sponsorship model.
Managing change: Develop key change management plans: communications, sponsorship, coaching, training, resistance management. Create a project plan for implementing change management activities and learn how to use the ADKAR model.
Reinforcing change: Assess the effectiveness of change management activities. Identify and overcome obstacles. Build buy-in and celebrate successes.